Service Department

If you have an issue with your EV charger and want us to service it, please fill out the contact form below and tell us a little about your project.

Service

We are the first point of contact for our customers if there are any issues with a charging station or installation.

Our work carries a 3-year warranty, separate from any product warranties, and we will provide warranty service if the product needs to be replaced within the manufacturer’s warranty period.

We provide service for the public charging station networks and can do troubleshooting and many repairs in the field for public EVSE, as well as troubleshooting for residential charging stations.

Because EV charging is often needed daily, our response time to service calls is as short as we can make it. Weekend calls may not be answered until the following Monday, but during the week we are usually able to dispatch a technician the following day.

Free Quote

    To expedite your quote, it's helpful to attach the following files:
    (Note that the file size limit is 25MB.)

    1) A clear photo of the inside of your electrical panel including the inside door.

    2) A photo of the wall with the electrical panel from about 10 feet away.

    3) A photo of the area where you'd like the EV charger installed.